Hot Tubs Thailand™

Frequently Ask Questions

What delivery options are available?
We offer free nationwide delivery on all orders. Whether you are in Chiang Rai or on Koh Samui, your hot tub will be delivered right to your doorstep at no extra charge.
Do you provide installation services?
Yes, we provide free installation for every hot tub purchased. Our team of experts will ensure your hot tub is set up properly and ready for use.
What financing options do you offer?
To make your purchase easier, we offer 0% financing for 10 months. This option is available to all our customers to help spread the cost of their purchase without any additional expense.
How can I contact customer support?
You can easily reach our customer support team via Line. Just send us a message, and we’ll assist you with any questions or issues you may have.
What warranty do you offer on your hot tubs?
All our hot tubs come with a comprehensive warranty that covers both parts and labor. For specific details on the duration and coverage of the warranty, please view the product details or contact us directly.
Can I customize my hot tub?
Yes, we offer customization options for most of our hot tub models. You can choose from various colors and features to match your personal style and preferences.
How do I maintain my hot tub?
Maintaining your hot tub is crucial for its longevity and performance. We provide detailed maintenance guides with every purchase and offer tips on our website. Additionally, our customer service team is always available to answer any specific maintenance queries.
What makes Hot Tubs Thailand different from other hot tub retailers?
Our dedication to quality, customer satisfaction, and luxury sets us apart. We not only offer top-of-the-line products and seamless delivery, but we also ensure that each customer receives personalized attention and support from the moment they consider a purchase to post-installation care.
Are there any special requirements for hot tub installation?
Before installation, ensure that the designated area is flat and sturdy enough to support the hot tub’s weight when filled with water and users. An electrical hookup specific to the hot tub’s requirements is necessary for operation. Our team will discuss these prerequisites with you prior to delivery to ensure your space is ready for installation.
How do I schedule a service visit if my hot tub needs repairs?
Our dedication to quality, customer satisfaction, and luxury sets us apart. We not only offer top-of-the-line products and seamless delivery, but we also ensure that each customer receives personalized attention and support from the moment they consider a purchase to post-installation care.

Questions about Hot Tubs? Chat with us on Line

We’re just a click or tap away. Reach out to us on Line, and we’ll gladly assist with any questions you have about purchasing a hot tub spa.